How To Evaluate Your Patient Portal Software Capabilities?

July 6, 2021 33 Comments Patient Portal

Running a successful healthcare practice? What’s next? Do you have superb any idea about driving your patient's attention? Maybe you also have an idea to get started with patient portal software. With the usage of digital tools like EHR software, the utilization of patient portals has also gained a huge adoption in recent times.

You might be wondering about where to start, what things to consider before developing your software, and so on. In this article, we explain to you how to evaluate your online portal capabilities to make it the best.

Today there are numerous ways to make the best choice about your patient portal software. You can also select the best patient portal with advanced features offered by a third-party vendor like Vozo. In the same way, you can also opt for a custom patient portal development. Both are a good choice, but before

getting started you need to consider few things which we have discussed below.

1. Development cost

If you decide to go with the custom portal development, the first thing you need to think about is how cost-effective is the software to best fit into your practice needs. Make your that your software development is not too expensive. The development cost may vary with the standard of the company. So, you should check the trustworthiness of the firm you are planning to select for your portal development. Vozo helps you by offering the best patient portal software with advanced features at a flexible budget with no hidden cost. You can easily pick up the features you want which helps you to fulfill your practice needs.

2. Customizations

The second most crucial aspect that you need to address while opting for a custom patient portal development is customization. Well, we all are well aware that a customized software application always proves very profitable for any sort of business irrespective of its niche. That’s why ensure that your strategic development partner offers enough customization options to make the patient portal software perfect for your healthcare institute. You can even mention all the features and functionalities that are in your mind regarding the patient portal development during the consultation process.

3. Features

The next big vital thing to consider is the features of your patient portal software. Features are the most critical aspect of any sort of software application. If you do not have enough features for your patients, your staff, or even for yourself, then the app is of no use to you and your business. Hence, to make your work more simple, we have listed out some critical features that you can include in your patient portal software. Let’s check those out!

Profile Creation

You patients or even the doctors could seamlessly register themselves on the patient portal using this robust feature by entering their personal and demographic details.

Medical History

The patients can log in their medical history and can specify the allergies from a particular drug. The doctors can utilize this vital information to efficiently provide better healthcare to the patients.

Information Access

You can allow your patients to access all their health-related information like diagnostic reports, lab reports, and the prescriptions of the physicians seamlessly.

Schedule Appointments

The users can book an appointment with their physicians using this robust feature.

Messaging Options

Apart from consulting the doctors physically, the patients can even communicate with the doctors over their change in medications or regarding a test report via this functionality.

Real-time Notifications

An effective patient portal enables the admins to send all the updates and vital information regarding the software to its users in real-time.

Third-Party Integrations

You can seamlessly integrate other powerful software applications like telemedicine apps, EHR software, and so on in your patient portal software.

Online Payments

Let your patients pay for the healthcare services they have utilized through an online secured platform by utilizing digital payment methods seamlessly.

Registration Forms

The patients can easily fill out the registration forms online, or can even download the form in an offline mode.

Educational Materials

Lastly, the patient portal should also include enough educational content for the users to make them aware of any particular disease or infection.

4. Patient Access

Patient access is another crucial aspect that you should look at while developing patient portal software. You need to check whether the patient module provides enough support to the patient management process. Also, you need to make sure that the patient portal software covers all the vital features necessary for your patients. At last, it’s a good idea to check the accessibility of the patient portals by logging in as patients through multiple devices.

5. Usability and Navigation

Usability is always a vital aspect for almost all software applications and mobile apps. Meaning, if you have all the features but it is not clear to the user, or in other words, the features and user interface is not designed to provide ease to the user, then you may fail dramatically in the global market.

Your users will not find your product useful even if you have all the functionalities for them. So, pay attention to the UI/UX aspect of your patient portal software development and design the interface as simple and effective as possible.

6. Security

Security is a widespread issue that has been trending in the global market for quite a long time now. Many applications and mobile apps have been hacked by fraudsters due to leaks in software applications. That’s why you should pay great attention to the security aspect while developing your patient portal software.

Meaning, you should try to inculcate all the relevant security tools and systems that can help you secure your application from malware attacks and hackers. Want to know more about application security? Get all the information here in this article.

7. Online Support

Last but not least is the online support from your trustworthy strategic development partner. It is no surprise that the patient portal software is evolving continuously with time, and no EHR system can meet all those constant changes. Hence, it should be your duty to constantly upgrade your system.

Also, you should provide adequate training to your healthcare staff before implementing patient portal software in your office. Additionally, you need to check whether your partner provides up-gradation and if yes, then in what intervals of time.

Get Started With Vozo Patient Portal Today!

At last, in today’s digital world people are ready to access their healthcare online. The needs of patients are changing day and day and so the healthcare practices should remain updated with the digital tools and technologies based on their patient interests.

As patient portal software is now active, it is important to go with the best patient portal software. With years of experience in healthcare software solutions, Vozo offers you the best products by accurately analyzing your practice goals. Our expert team is here to help you achieve better outcomes and improved patient satisfaction.

Schedule a demo today to know more about our patient portal features and pricing plans.