The Ultimate Guide To Patient Portal Software In 2022
As the healthcare industry shifts its focus towards value based care, patient portal software is becoming an important tool for many healthcare organisations.
In this article, we are going to learn about,
1. What is Patient Portal Software?
2. What user’s gain by using PPS
3. Features and benefits of using PPS
4. Answering some basic doubts of the users
5. Your next step to success
What is Patient Portal Software?
To start with, patient portal software allows the users to get access to their medical-related information, provided by their physicians and hospitals/clinics.
This software is mainly dealt with, by the patients or the users, to get hold of their medical records, manage appointments with their physicians, review discharge summaries, lab results, medical prescriptions, allergies, lab results, etc., using an internet connection and a medium.
Patient portals reduce the time taken for reaching the user records, thus saving their ample productive time, which they can invest in other useful chores.
What can you gain by using Patient Portal software?
Patient Portals started growing widely in the recent century. They were performing smaller/basic tasks. The majority of the people didn't think of using the software, because of the lack of knowledge and the easy access to their physicians/the hospitals.
Now, the situation has changed upside down. Due to the COVID-19 pandemic, people are for the past two years been compelled to live in a situation, where they should, to some extent, rely upon online services be it for anything. This is where Patient Portal Software helped them solve their problems to an extent.
The Features and benefits of using Patient Portals
Patient Portal Benefits For Patients
1. Easy to register
It’s very easy to register in a patient portal. Some of the basic information required is,
- Age and gender
- Phone number
- E-mail address
- Social security number
- Medical record numbers and so on,
Patients can start using the services by filling in the information in the respective portal. Even if they don't know about filling these by themselves, they can also contact the executives through their chats and toll-free numbers, and also with some assistance.
2. Security fears
Each portal has its protected health information (PHI) as issued by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The information entered by the patients will be securely saved. They won't be used for any purposes without the consent of the patients.
These portals use Robotic Process Automation technology to make the process smooth. This technique uses a pre-programmed format that results in the reduction of errors and mistakes.
The patients can create their user ID and password confidentially. So, they can ensure safe interaction and communication with their medical staff.
3. Services available: In plenty
The Patients will get lucky if they use patient portals to manage all medical-related works. They can make use of services like,
- Secured data transfer and file sharing with the doctor
- Planning for immunization and getting the certificate
- Doctor’s availability timetable and fixing medical procedure dates
- Updation of Personal data
- Lab results review, verification
- Allergy related records
- Previous surgery details
- Healthcare insurances and claims
- Appointment scheduling for non-urgent medical situations, etc.
4. Easy access
Patients can experience easy and stressless access to the services availed by their physicians. Due to the no need for transporting, to a specific hospital/provider, they can save their precious money, time, and effort. Using the excess time and energy in other works may double their chances of productivity.
This gives them more positiveness and results in good patient/user satisfaction.
The portals also provide coverage-related information, manage the patient’s insurance, and do medical billing.
Patient Portal Benefits For Providers
1. Increase in productivity
From the point of the providers, by using Patient Portal Software they can save more time without making mistakes and errors. By saving more of their invaluable time and willingness, they can tend and treat more and more patients with utmost efficiency.
This will result in positive patient satisfaction, which in turn increases the in-flow of patients through references.
2. Reduction in administrative works
Usage of this software ensures less time in managing paper works. Everything is recorded and dealt with electronically by using various types of services like Electronic Health Records (EHR), Practice Management Software (PMS), Telehealth, online Medical Billing, etc. (to know more about these services, click here .)
Answering the user’s doubts
So, there are so many doubts regarding the usage of the portal. Lets us see some of the basic ones below,
1. From where can you get these services?
Many websites and service firms provide health services online. For example, Vozo's Patient Portal software provides all the services needed by the users. You can go to our official website and check it out.
2. What are the services provided by the portals?
The portals come up with many services such as helping the users to book appointments without calling their physicians or the hospital/clinic personally, providing access to their health records at any time, checking for the availability of blood, lab results, prescriptions, discharge summary, allergies, immunizations, and more. Some services may differ according to the provider.
3. How can one avail them?
Users can go to the particular portal which will be open 24/7 and avail their services. There are executives available to attend to your additional queries by phone if you have any doubts. There are also some providers, who have chat options in their portal, for easy communication.
Because it is an online portal that is well programmed by the provider, there will be no room for disturbances or errors.
Your next step to success - Get started with Vozo Patient Portal
As we said earlier, Patient Portal Software helps you with everything you need to do for reaching your patients with ease, as a provider. And You, as a user/patient are going to change your viewpoints about patient portals and make your life easier, better, and more productive.
And we, at Vozo, are here at your service, to make sure you peculiarly do that without getting bored. We are going to save your time for you to cherish your everyday life. Welcome aboard to our services. Reach us through the link below. “So, do not wait for any more, just get into action”