Struggling with Collecting Payments for your Mental Health Practice? [Top solutions to check out]

In healthcare practices especially for mental health care, ease in accessibility is critical.

They struggle even more in collecting payments from patients. Many patients feel difficulty affording their deductible, out-of-pocket costs, etc.

These payment difficulties are making the patients cancel and reduce the frequency of therapy sessions to save money. In this article, we open up the common obstacles mental health practices face while collecting patient payments and the tips and techniques with which they can be overcome.

The Common Reasons and Solutions to Overcome Patient Collection Obstacles

Obstacle: Errors in the payment process

• The most time-taking and hectic task in collecting payment is the manual tracking of payments.
• Following up on the payments opens up more margin of error.
• Simple errors like wrong contact or payment information can widely impact the practice’s ability to collect payments within the required time.

Solution:

• Health technologies are finding their way to solve problems smartly.
• Making use of a new-age payment solution that is automatic can enable mental health practices to avoid errors and collect payments more expertly.
• This technology will allow patients themselves to feed information.
• This reduces errors from the side of staff and ensures the accuracy of patient data.

RELATED: The Best EHR with an Integrated Billing for Mental Health Professionals

Obstacle: Higher deductibles 

• This is another common challenge for patients for paying their bills entirely.
• This plan demands patients pay a bulk percentage of the bill before insurance comes in, out-of-pocket till the deductible is met.
• These climbing expenses are pushing many Americans to cancel their therapy sessions.

Solution:

• Improving the payment process helps patients to be in more control of their health because the en cost will not change.
• Providing the with an easier payment process with cost clarity at the time of the service will help solve this issue.
• Letting patients know the entire details about what they owe and the simple way to make payments improves the patient experience.

Telemedicine Solution from Vozo

Vozo’s Telemedicine solution increases the speed of delivering care and empowers your patients to reach care anywhere, anytime. Our telemedicine solution helped and continues to help a large number of patients and mental health practices to access care with ease in this pandemic time. 

Vozo's telemedicine solution streamlines the whole scheduling process, making it easier for patients, physicians, and clinics to maintain good provider-patient relationships. Getting paid for your telemedicine visits is much faster than ever with Vozo.

Our top-notch technology easily reduces in-person interactions for timely payments. Our solution allows you to collect payments directly from patients during their appointments or in the virtual waiting room. Our telemedicine with integrated EHR will be the right choice for faster payments & improved cash flow.

“Wreck your payment collection obstacles with the strongest and fastest telemedicine solution”