How To Engage Patients With Your Patient Portal Software?
So you know how to build an effective patient portal. That’s great. But are you seeing any patients signing up with your portal? Are your patients benefit from your portal? Are they enjoying using it? If the answer is no, your online patient portal software isn’t living up to its full potential.
When setting out to create successful patient portal software, you should always be aware of patient engagement. But what does that mean, exactly?
To be successful, you should know how to boost your portal to engage more patients and drive better growth in the future. So, your next step is to figure out how to engage patients on your portal and increase your portal sign-up.
You’ve got to get your patients to
Schedule online appointments
Access health records easily
Give more control over their health
Make medical bill payments directly through the system
and more importantly, engage users with advanced portal features and take the desired action before they leave.
Here we have rounded up some great ideas you can steal that will show how to engage patients on your patient portal software. Now, let’s begin!
How to engage your patients?
1. Let patients do their appointment scheduling easier
Patients expect a fantastic experience when they engage with your online portal. Trying to make an appointment with a doctor the ‘’old-fashioned way’’ can be complicated for patients today. Offering your patients the ability to schedule online, let them book appointments with their healthcare expert when it’s convenient for them: while driving, during their two-minute coffee break, or wherever they suddenly remember that booking appointment with their physician is on their to-do-list.
If patients can quickly open your patient portal and book appointments by selecting the time & date that works for them – this creates a super cool connection with your portal, not stress.
2. Make your patients feel secure with your portal
Patients need to trust your portal before signing up. That’s very important. The use of secure messaging as compare to usual phone calls offers huge benefits from avoiding unanswered calls, better documenting the need for conversation, and especially making it faster for patients to connect with their physicians.
Research shows that it won’t drop the physician’s productivity, who generally doesn’t mind answering a few messages throughout the day. So, don’t forget to engage your patients with the secure messaging system.
3. Let them give a try to online billing and payments
Nothing is more convenient to a patient than paying their medical bills online using the computer or mobile device wherever he/she is. Integrating with billing software enables your patients to make secure payments via patient portal software.
In today’s fast-moving digital world, patients don’t have time to travel to healthcare clinics for their regular visits. Because now people are started enjoying telehealth visits and in the same way they are enjoying online bill payments too.
4. Patients love your portal if you educate them
Whether you run a large practice or a multi-specialty clinic, your patients need a well-designed user-friendly portal to schedule appointments, make payments and connect with their physicians, and more.
With the right educational resources, any patient can quickly sign-up with your portal. Some personalized educational materials like videos, user manuals, and product updates will help patients to know well about your online portal.
5. Attract patients by offering medication management
Medical adherence is one of the crucial issues that should be focused on more. Patients wish to know more about their health – like how long they’ll be on medication, what are the risk and benefits, what its side effects and more.
They adapt to the tool which helps them to know about their order refills and medication information. Make sure your patient portal software includes special tabs for displaying the list of patient medications and dosages and also streamlining refills.
Get started with Vozo today!
As the health system moves into value-based payment models, patient engagement will be very crucial and patient portals will be a key tool that can lead to improving patient outcomes.
You can try to include all these ideas listed above for improving patient portal sign-up, but how can you engage patients on your portal if you don’t know what’s your patients need and what’s not? That’s why it’s important to join hands with the right partner.
With Vozo patient portal software, you can able to engage your patients with the best and smarter features. Schedule a quick demo with our experts today to know how we can help you in developing your patient portal software.