Patient Portal
Patient Portal
How do patients access the portal?
Patients receive a secure link to log in.
Can patients request prescription refills online?
Yes. Refill requests are supported.
Can patients upload documents securely?
Yes. Patients can upload files directly to their portal.
How do I send educational materials to patients?
Educational content can be shared through the portal.
Can patients pay bills through the portal?
Yes. Online bill payment is available.
Can I upload my clinic logo and brand the portal?
Yes. Branding can be added via Settings → Documents.
Can I customize reminder message templates?
Yes. Templates are customizable under Settings → Scheduling → Appointment Reminders.
Can I change appointment durations per provider?
No. Appointment durations must be updated manually.
How do I set default time zones?
Time zones can be configured in Account Settings.
Can I enable consent forms that patients e-sign?
Yes. Digital consent forms with e-signatures are supported.