Report
Reporting & Analytics
What reports are available by default (financial, clinical)?
Vozo provides standard reports including financial summaries, clinical reports, and productivity tracking.
Can I export data to Excel or CSV?
Yes. Reports and patient data can be exported.
How do I track provider productivity?
Provider productivity metrics are available in reports.
Can I build custom dashboards?
No. Custom dashboards are not supported.
Can I see telehealth usage metrics?
No. Telehealth usage metrics are not currently available.
Integrations
Does Vozo integrate with labs (LabCorp, Quest)?
Yes. Available as an add-on.
Can I integrate with imaging centers (Radiology PACS)?
Yes. Available as an add-on.
Can I connect to QuickBooks or Xero for accounting?
Yes. Available as an add-on.
Does it support Zapier for automation?
Yes. Available as an add-on.
Can I integrate with Google Meet/Zoom for telehealth?
Zoom is the default telehealth integration.
Data Migration & Export
How do I migrate data from my old EHR?
Patient demographics can be imported in CSV or Excel format.
Can I import historical patient notes and labs?
No. Historical notes and labs cannot be imported.
Can I bulk upload insurance payer lists?
No. Bulk payer uploads are not supported.
How do I export my data if I leave the platform?
Data export is available upon account deletion.
Is there a fee for data migration assistance?
No. Migration assistance is included.
Specialty & Customization
Is Vozo EHR suitable for behavioral health?
Behavioral health workflows are currently in development.
Can I add custom forms or assessments?
Yes. Custom forms can be created.
How do I manage multi-specialty clinics (e.g., primary care + physical therapy)?
Multi-specialty support is in progress.
Are ICD-10 and CPT codes pre-loaded?
Yes. ICD-10 and CPT codes are included by default.
Can I add custom billing codes or modifiers?
Yes. Custom codes and modifiers can be added.
Patient Portal
How do patients access the portal?
Patients receive a secure link to log in.
Can patients request prescription refills online?
Yes. Refill requests are supported.
Can I bulk upload insurance payer lists?
No. Bulk payer uploads are not supported.
How do I export my data if I leave the platform?
Data export is available upon account deletion.
Is there a fee for data migration assistance?
No. Migration assistance is included.