SimplePractice vs Carepatron vs Vozo—Which Is Best for 2026?
Choosing the right practice-management platform is critical for clinicians and healthcare leaders. SimplePractice has long been a favorite among therapists for its all-in-one practice tools, and Carepatron has won praise for its low price and modern interface. Vozohealth is newer but offers a full-featured cloud EHR, telehealth, billing/RCM, scheduling, and patient portal, all designed for general healthcare.
In real-world user feedback, common pain points of SimplePractice and Carepatron emerge as Vozo’s opportunities: for example, some reviewers find SimplePractice’s pricing high and encounter technical glitches, while Carepatron users mention occasional software bugs and missing insurance billing. We examine key aspects, pricing, EHR features, telehealth, billing, scheduling, ease of use, and support, to see why Vozohealth stands out for 2026.
Pricing and Plans
Cost is a major factor for solo and small-group practices.
SimplePractice
- SimplePractice uses a per-user pricing structure.
- Its Starter plan begins at about $49/month per clinician, with more expensive tiers ($79, $99) adding features like reminders and team members.
- Many users note that essential features can feel “nickel and diming” – for example. you pay extra for things that seem basic.
- For example, SimplePractice support forums mention becoming “very expensive” as one adds premium services.
Carepatron
- Carepatron offers a free tier and paid per-user plans.
- The free plan already includes Telehealth, 1GB storage, automated billing/payments and a basic client portal.
- Paid plans range from about $22 to $36 per user per month, unlocking more AI features, storage and team tools.
- Carepatron customers appreciate that even the free version covers Telehealth and core admin tools.
- However, every additional practitioner adds to the cost.
Vozohealth
- Vozohealth uses flat-rate pricing that aims to be simple and affordable.
- The Basic plan at $25/month (no per-user fees) already includes scheduling, client portal, e-prescribing, billing/invoicing and unlimited users– essentials for any practice.
- For $60/month, Vozo’s Premium plan adds unlimited claims submissions, robust RCM support, automated reminders and HIPAA-grade Telehealth.
- This all-in-one pricing means a small clinic can get the same features as a solo practitioner for one flat price, often undercutting per-user alternatives like SimplePractice or Carepatron.
EHR Functionality and Features
A complete EHR system should handle charting, notes, templates, labs, and more in one place.
SimplePractice
- SimplePractice markets an easy, intuitive EHR especially tailored to therapy and wellness.
- It offers customizable note templates, treatment plans, and even prescription writing for psychiatrists.
- Many users still love that “everything is in one place, scheduling, notes, billing, and telehealth”.
- On the downside, some report that more advanced workflows can feel limited, for example, claims rejections and certain reports require extra workarounds.
- This can slow down complex practices as they grow.
Carepatron
- Carepatron bundles clinical note-taking with practice admin. Its recent updates include an AI note scribe, friendly templates, and strong customization for different specialties.
- Users praise its ease of use and affordability, noting Carepatron “feels really customizable”and “so much less expensive” than alternatives.
- However, reviewers point out gaps: for instance, Carepatron currently lacks built-in insurance billing, a user explicitly says they “would love to have an insurance billing capacity integrated”.
- Document handling sometimes glitches (e.g. attachments that “won’t download” properly), and moving notes between systems is still a manual headache.
Vozohealth
- Vozohealth delivers a full healthcare EHR with broad features.
- Beyond standard SOAP notes and templates, Vozo offers AI Charting, e-Prescribing, lab integrations, and patient monitoring (RPM/CCM modules).
- Users report a “user-friendly interface” with many advanced capabilities.
- In particular, Vozo’s design includes built-in Telehealth and e-Prescribing – saving time every day– and an ecosystem of integrations (secure connectors to clearinghouses, labs, pharmacies, even Zoom/Stripe).
- In other words, Vozohealth’s EHR aims to let providers chart, prescribe, and collaborate without cobbling together other tools.
Telehealth and Remote Care
Virtual visits remain vital in modern practice
SimplePractice
- SimplePractice includes HIPAA-compliant telehealth in all plans, with features like waiting rooms and whiteboards.
- Many therapists use it daily.
- However, users have complained that video can be “unreliable”, one reviewer noted that after a price increase, the “quality of the telehealth functions severely decreased”.
- Frequent connection issues were reported, making it nearly embarrassing to use. If uptime is spotty, that frustrates both clinicians and patients.
Carepatron
- Carepatron also bundles telehealth, even in its free tier.
- Overall the video quality is good most of the time, but users say occasional glitches occur.
- For example, one therapist mentions that the video platform “works really well, unless it just doesn’t work at all,” happening perhaps once every week or two.
- In practice, any telehealth outage is a problem – even momentary failures slow the workflow.
Vozohealth
- Vozohealth emphasizes high-end telemedicine capability.
- Vozo offers “enterprise-grade, HIPAA-compliant video consultations” with end-to-end encryption, supporting real-time HD audio/video and secure session recording.
- In other words, Vozo is built for reliable virtual care.
- Its telehealth platform is integrated with scheduling and the patient portal so clinicians can click to join sessions instantly.
- As one Vozo customer notes, the built-in telehealth (and e-prescribing) “save so much time” and have worked smoothly.
- Vozo also has a dedicated support team ready if any issues arise.
- By contrast, Vozo does not charge extra per telehealth visit – it’s included in the plan – and it uses robust video tech (optionally even Zoom) to minimize downtime.
Scheduling & Patient Engagement
Efficient booking and reminders boost revenue and reduce no-shows.
SimplePractice
- SimplePractice offers an online scheduling portal where clients can request appointments.
- It supports configurable reminders (text, email, voice) so patients can confirm or cancel by reply.
- This reduces no-shows for many practices.
- In group settings, a “Professional Website and Therapy Finder” is included in higher plans to help find new clients.
- One downside is that some advanced reminder features (like unlimited appointment widgets on external sites) require the top plan.
Carepatron
- Carepatron provides a unified scheduling interface in its free plan as well.
- Clinics can publish links or embed a widget so clients book 24/7.
- Automated SMS/email reminders are built into its system, and users highlight the ease of drag-and-drop calendars.
- Its lower price means even small teams get these tools without add-ons.
- However, some users note missing finesse: for example, early reviewers wanted 2-way Outlook syncing or more reminder customization.
- Those features are in development, but today Carepatron’s reminders work simply (often via emailed links).
Vozohealth
- Vozohealth takes an enterprise view on scheduling: every patient and staff member has their own Vozo portal account, enabling real-time booking.
- Vozo offers self-service patient portal scheduling with highly configurable notification settings.
- Administrators can set up any mix of email/SMS/phone reminders, with audit logs to track delivery status.
- In practice, this means practitioners can cut no-shows drastically.
- A major advantage: reminders, confirmations, and provider availability are all unified in one dashboard. Vozo’s Premium plan allows truly unlimited reminders and advanced booking rules.
- Because Vozo is HIPAA-compliant, it can send secure reminders and attachments (e.g. consent forms) without extra fees.
Billing, Claims, and Revenue Management
Getting paid should be smooth.
SimplePractice
- SimplePractice includes insurance claim submission and payment tracking, plus superbills for out-of-network billing.
- For group practices there are additional billing roles.
- However, multiple sources say reporting and insurance workflows can be frustrating.
- For instance, reviews mention that “some insurance-related workflows require extra steps” and lack deeper features like claims write-offs or secondary billing without manual work.
- One therapist on Reddit even described having to hand-edit claims and reconcile payments outside SimplePractice due to system quirks.
- Billing support can be slow, and advanced RCM services (denial management, etc.) are not offered in-house.
Carepatron
- Carepatron has an “automated billing & payments” feature even on the free plan.
- Providers can generate invoices, process online payments, and track client balances.
- Many users say Carepatron works like a “personal accountant” for routine billing.
- Yet the platform still lacks built-in medical insurance billing.
- One reviewer explicitly wishes Carepatron had “electronic insurance billing”, currently, users must handle CMS-1500 claims externally.
- Because of this, if you need full insurance interoperability, you might send claims through another tool or clearinghouse.
Vozohealth
- Vozohealth offers robust billing and RCM out of the box.
- On Vozo Premium, practices get unlimited electronic claim submission and real-time eligibility checks.
- You can create custom billing codes and profiles for any payer, specialties, or group arrangements.
- Vozo also has an RCM Service option (outsourced billing) for hands-off revenue management.
- Crucially, Vozo integrates with all major clearinghouses and e-prescribing networks, so insurance claims and even pharmacy orders flow smoothly.
- Practices can view detailed financial reports and denial analytics.
- In short, Vozo replaces manual super-bills and spreadsheets with a full billing suite – an advantage not matched by Carepatron (which lacks insurance claims) and more affordable than SimplePractice’s higher-tier billing setup.
Ease of Use and Support
Adoption and ongoing help matter.
SimplePractice
- SimplePractice is widely praised for its clean, user-friendly interface.
- Multiple users note that “the system is super easy to set up” and it “saves me a ton of time” in day-to-day work.
- The client portal is intuitive, and many clinicians find the charting and scheduling workflows logical.
- However, several reviews also mention that customizing reports or certain workflows can be non-intuitive or require contacting support.
- In fact, a few users have complained that support can be slow to respond, and that the company sometimes doesn’t address all complaints.
Carepatron
- Carepatron aims for a modern, simple UI.
- Its tabbed layout is generally easy to navigate, and new users often praise the learning curve.
- Users like that Carepatron has a free plan, and say the company’s team is “extremely responsive” to feedback.
- Still, as a younger product, Carepatron does have occasional bugs.
- Some reviewers note minor “glitches” (e.g. a few typos, or video call hiccups) that get fixed in updates.
- Overall though, it’s rated highly for ease of use and its support team is known to be proactive.
Vozohealth
- Vozohealth is built on technology originally designed for hospitals and clinics, so it may feel more familiar to traditional medical practices.
- Vozo’s interface is clean and customizable; users report that things like custom forms and templates are straightforward to create.
- In user testimonials, a Virginia psychiatrist says “the user-friendly interface makes navigation easy” and that the support team is “always available”.
- A Canadian pediatrician adds that Vozo’s design is good and “the support team is very responsive”.
- Vozo also provides priority support (phone, chat, email) to all paying customers.
- In short, Vozo combines the intuitiveness clinicians expect (similar to SimplePractice) with high-touch customer service – addressing both self-service and support responsiveness.
Related: What Makes Vozo EHR Stand Out Among Other EHRs?
Vozo EHR for your Healthcare Practices
From managing and organizing patient health records digitally to reducing medical errors, it significantly empowers providers to improve healthcare quality.
If you are searching for the best EHR system for your healthcare practice, Vozo EHR can be your go-to choice. Our comprehensive EHR solution lets you focus more on patient care while carrying all the burdens and simplifying it.
- Vozo Cloud EHR’s cost-effective cloud subscription benefits all levels of practice.
- Our feature-rich EHR helps you rectify mistakes efficiently and speed up the process.
- Vozo Specialty EHR resonates with specialty practice needs and requirements.
- Our expert technical team has got you covered 24/7 if any needs arise.
- Our EHR System continues to scale as your healthcare practice grows to improve the user experience.
The Vozo Customized EHR solution benefits your healthcare practice by:
- Streamlining the administrative process
- Improving workflow efficiency
- Reducing proneness to errors
- Managing all the patients’ records in one place
- Offers greater efficiency and cost savings across the board.
Our specialty-specific tools, such as scheduling, patient portals, lab integration, cloud hosting, and more, meet the specific needs and requirements of your healthcare practice.
“Embrace Vozo EHR to reduce your burdens and enhance patient care”.
About the author
With more than 4 years of experience in the dynamic healthcare technology landscape, Sid specializes in crafting compelling content on topics including EHR/EMR, patient portals, healthcare automation, remote patient monitoring, and health information exchange. His expertise lies in translating cutting-edge innovations and intricate topics into engaging narratives that resonate with diverse audiences.












