How To Boost Patient Engagement At Your Practice?
Today’s modern healthcare is complex and many patients are struggling to obtain, communicate, and understand basic health services. Many healthcare organizations fail to provide the necessary information that helps patients to make the best decisions about their care and treatment.
Why patient engagement matters a lot in today’s health industry? The smart answer will be, the patients who are engaged with their healthcare decision-making tend to have more positive relationships with their healthcare providers which creates trust and improves practice growth.
What is Patient Engagement?
Patient engagement is used to describe everything from patient portals to social media strategies, from tracking to patients actively participating in their health and wellness.
Patient engagements hold various key aspects but the three most important things are
- How patients are involved with their healthcare provider?
- How interested patients are and how much attention they are paying towards their health?
- How they are interacting with their medical practice daily?
Whether it may be a small or large medical practice, it is important to make sure that the patients stay active and engaging with their care. To ensure that we have enlisted 5 amazing tools which help you to boost patient engagement.
The Best 5 Tools To Boost Patient Engagement
1. Patient Portal
The patient portal is one of the most recognized tools of patient engagement. The patients make use of the patient portals to remind themselves about their heal information such as upcoming appointments, lab results, immunizations, medications and also for securely communicating with healthcare providers, schedule non-emergency appointments, download and submit forms.
Patient portal provider 24/7 access to patients to engage in their health or take more control of their payments. It creates a better patient-provider relationship by giving patients a secure way to make payments online.
Tips To improve Patient Portal Usage
- Promote your patient portal at every patient interaction.
- Let patients know about your effective portal features
- The user-friendly portal creates a good patient experience and results in more patient sign up.
- Be Mobile-Friendly to attract your patients
Vozo patient portal includes advanced online tools that help to improve patient engagement and help them manage their care and patient responsibilities.
2. Automatic Appointment Scheduling And Reminders
When we talk about the traditional appointment scheduling and reminder process, the healthcare providers need to connect their patients via phone and remind them about their upcoming appointments. In the same way, if patients wish to schedule an appointment with their physician they need to connect with the medical practice and confirm their appointment.
Of course, as everyone knows, in today’s technological world, the traditional processes take more time and need a lot of administrative effort. In some cases, healthcare providers may also experience a high number of no-shows for appointments even though they provide a phone-call reminder to their patients.
The one best solution to reduce no-shows and increase patient engagement and also reduce administrative tasks is to make use of the best automatic appointment scheduling tool. This sends an automatic reminder to patients via text and phone call on time decreases no-show visits by allowing them to cancel their visit if they want and reduces delays in appointment workflows.
3. Payment Plans
Most of the patients refuse to go with medical practice because of the uncertain cost of their medical care. With high deductible insurance plans on the rise in today’s healthcare, introducing payment plans will help patients to feel very confident and comfortable while paying for their medical care. So providers can easily increase patient engagement with the help of payment plans.
4. Patient Education
The crucial stage of enhancing patient engagement is to educate patients about their healthcare. Most of the patients don’t understand the technical medical terms mentioned in their medical reports, they don’t know about the payment plans, they might not be familiar with using online bill payments, they may have some doubt on how to access the features in the patient portal, how to schedule appointments and so on.
So helping your patients understand every aspect of their care boosts their level of confidence when addressing their personal health goals and creates trust in your practice. The health care providers need to offer educational materials to their patients to understand not only their billing statements but each aspect of their care.
5. Mobile-Friendly Applications
The mobile users are increasing day by day than the desktop or any other device users. So the smart way to engage your patients and grab their attention is to provide mobile-friendly applications. By providing easy access to their health information, appointment scheduling, view lab results, and request prescription refill, mobile communication develop an in-depth patient-provider relationship.
Implementing these 5 tools will help you to boost patient engagement at your practice. Empower your patients with the advanced portal features including secure messaging, appointment schedules, lab reports, family access, record consultations, e-prescribing, and healthcare blog to take charge of their care. Vozo patient portal can be easily integrated with your EHR system that improves your practice workflow and boosts your productivity.
Explore how the Vozo Patient portal helps you to improve patient engagement and increase practice revenue